Policies

Store Policies effective 25-02/17

LAST UPDATED 25-01/16

Shipping Policy

We strive to ensure that your orders are processed and shipped promptly. Here’s what you can expect:

  • Processing Time: Orders are processed within 1-3 business days.
  • Shipping Times: Delivery times may vary depending on your location. You will receive a tracking number once your order has been shipped.
  • Shipping Costs: Shipping costs will be calculated at checkout based on your location and order size.

Note: Delays caused by customs, weather, or other unforeseen circumstances are beyond our control, but we will do our best to keep you informed.

Return Policy

We do not accept returns for any items. All sales are final. However, your satisfaction is important to us, and we want to ensure you receive high-quality products.

  • Faulty or Damaged Products: If you receive a product that is faulty or damaged, please contact us on our contact page within 7 days of receiving your order. Include photos and a detailed description of the issue.
  • Compensation: If your claim is approved, we will provide you with a new product and a discount code for future purchases as a gesture of goodwill.

Please note: We are unable to offer refunds or exchanges.

Privacy Policy

Your privacy is important to us.

  • We collect your personal information only to process your orders and provide better service.
  • We do not share your information with third parties, except for shipping providers as required to fulfill your order.
  • For more details, refer to our full Privacy Policy.

Terms of Service

By placing an order, you agree to the following:

  1. You are responsible for providing accurate shipping details.
  2. We are not responsible for lost or stolen packages marked as delivered by the carrier.
  3. Any disputes will be handled in accordance with the laws of your Country.

  4. Disclaimer of Liability

    The products sold on this website are for personal use only. Avalanche optics is not responsible for how customers choose to use, display, or interpret these products. Any consequences arising from the use or misuse of our products are solely the responsibility of the customer.

    By purchasing from us, you agree to indemnify and hold Avalanche Optics harmless from any claims, damages, or legal disputes related to the use of our products.

Contact Us

If you have any questions or concerns, please feel free to reach out to us on our contact page.

GPSR

Goggles Product Safety & Compliance Information

EU-representative:
HONSON VENTURES LIMITED
Email: gpsr@honsonventures.com
Address: 3, Gnaftis House flat 102, Limassol, Mesa Geitonia, 4003, Cyprus

 

Product Information:
Model: Blizzard Shift
Warranty: 2-year warranty in the EU and Northern Ireland as per Directive 1999/44/EC

 

Warnings & Hazards:

  • For adult use only
  • Manufactured in China
 

Care Instructions:

  • Clean lenses with a soft, damp cloth. Avoid abrasive materials.
  • Do not expose to extreme temperatures or direct sunlight for prolonged periods.
  • Hand wash frame gently with mild soap and lukewarm water (max 40°C or 105°F).
  • Allow to air dry naturally; do not use a tumble dryer or high heat sources.
  • Store in a protective case when not in use to prevent scratches or damage.
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